Privacy Policy

We may collect the following personal information when you register, submit a report, or contact us:

• Full name
• Email address
• Username and password
• Payment information (processed securely through third-party payment processors)
• Company names, job titles, and employment-related information you submit in reports
• Any other information you voluntarily provide

When you access our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on pages
• Referring URLs
• Cookies and similar tracking technologies

We may receive information about you from third-party services such as payment processors, analytics providers, and social media platforms if you choose to connect those services to your account.

We use the information we collect for the following purposes:

• To create and manage your account
• To process and display ghost reports submitted by users
• To process payments and manage subscriptions
• To communicate with you about your account, updates, and support requests
• To improve our website, services, and user experience
• To enforce our Terms of Service and Community Guidelines
• To detect and prevent fraud, abuse, and unauthorized access
• To comply with applicable laws and legal obligations
• To send you marketing communications where you have provided consent

We do not sell your personal information. We may share your information in the following limited circumstances:

Any information you include in a ghost report submission may be displayed publicly on our platform, including company names, your experience description, and any other details you choose to include. Do not include sensitive personal information in public report submissions.

We may share your information with trusted third-party vendors who assist us in operating our website and services, including payment processors, cloud hosting providers, email service providers, and analytics companies. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of No More Boo, our users, or the public.

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

We use cookies and similar tracking technologies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use the following types of cookies:

• Essential Cookies — Necessary for the website to function and cannot be switched off
• Analytics Cookies — Help us understand how visitors interact with our website
• Preference Cookies — Allow us to remember your settings and preferences
• Marketing Cookies — Used to track visitors across websites for advertising purposes

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain certain information.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate or incomplete information
• Deletion — Request that we delete your personal information, subject to certain exceptions
• Opt-Out — Opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly
• Data Portability — Request a copy of your data in a structured, machine-readable format
• Restriction — Request that we restrict the processing of your information in certain circumstances

To exercise any of these rights, please contact us at support@nomoreboo.co. We will respond to your request within 30 days.

We are committed to full compliance with Michigan consumer protection law, including:

• We will not use deceptive practices in the collection or use of your personal information
• We will not represent that our services have characteristics they do not have
• We will provide clear and accurate disclosures about our data practices
• Michigan residents may file a complaint with the Michigan Attorney General's Consumer Protection Division at www.michigan.gov/ag if they believe their rights have been violated

For questions about your rights as a Michigan resident, contact us at support@nomoreboo.co.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us at support@nomoreboo.co.

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document. We may also notify you by email if the changes are significant.

Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.